1. What method of payment do you accept?
We currently accept credit card (Visa & Mastercard).

2. Is it safe to use my credit card?
Yes. Our secure server software (SSL) is the industry standard and among the best software available today for secure e-commerce transactions. This is the high level of security and encryption available and protects your details as they travel over the internet into our safe hands.

3. How will it show up on my credit card statement?
It will be displayed as "Scentia" or "Sage Nova Pty Ltd" on the statement.

4. Will I receive a tax invoice or receipt with my purchase?
We will issue a tax invoice and send it with your goods. If you require re-issue of tax invoice, please contact us.

5. Do the prices include GST?
Yes, all the prices are GST inclusive.

6. Can I get a discount if I purchase items in large quantities?
Yes, please contact us directly to inquire.

7. I have technical issue with the website. Can I get assistance?
If you need assistance with shopping on our site, please contact us and a customer care representative will be happy to assist you.